BATREX PAYMENT POLICY

1. GENERAL PROVISIONS

1.1. This Payment Policy governs financial operations on the Batrex platform.

1.2. The Platform acts as an intermediary between Sellers and Buyers and is not the seller of goods.

1.3. All prices on the Platform are listed in $. Currency conversion is performed by payment providers at their rates.

2. PAYMENT METHODS

2.1. The Platform accepts payments via:

• bank cards (Visa, Mastercard, MIR);
• other methods available at the time of payment.
• 2.2. Payments are processed by third-party providers. The Platform does not store bank card details.
• 2.3. Available payment methods may vary by region.

3. PURCHASE PROCESS

3.1. During checkout:

• the Buyer selects a product and payment method;
• the amount is charged from the Buyer;
• funds are held in the Platform escrow account;
• the Buyer receives access to the product;
• after delivery confirmation (or automatically after 7 days), funds are transferred to the Seller minus commission.
• 3.2. The Platform may delay or cancel any transaction in case of suspected fraud.

4. FEES

4.1. Platform fees:

• for Sellers: 15% of each sale;
• for Buyers: no fee charged.
• 4.2. Additional fees may be charged by payment systems, banks for international transfers, and currency conversion.
• 4.3. The Platform may change commission rates with prior notice of [30] days.

5. PAYOUTS TO SELLERS

5.1. Payouts are made:

• on Seller request after reaching the minimum amount of $50;
• on scheduled days, every Friday.
• 5.2. Payout methods: bank transfer, e-wallets, cryptocurrency [if applicable].
• 5.3. Payout timing: request processing up to 7 business days; transfer time depends on payout method and recipient bank.
• 5.4. The Platform may hold payouts due to unresolved disputes, suspected Terms violations, or verification needs.

6. REFUND POLICY

6.1. General terms:

• refunds are possible within 7 days from purchase;
• the product must not be used [or clarify conditions];
• refund request is submitted via account dashboard or support.
• 6.2. Refund grounds: product does not match description; product does not work and Seller provided no solution; product contains confirmed malicious code; product was not delivered.
• 6.3. Refund is NOT provided if Buyer changed their mind after receiving a working product; incompatibility with Buyer equipment (if requirements were specified); Buyer violated license terms; refund period expired.
• 6.4. Refund procedure: Buyer submits request, Seller has 1 day to respond, mutual agreement leads to refund, disagreement goes to Platform arbitration.
• 6.5. Platform decision on refunds is final within Platform usage.
• 6.6. If approved, refund is returned to the same payment method within up to 3 business days, and Buyer loses access to the product.

7. CHARGEBACK AND DISPUTED TRANSACTIONS

7.1. Initiating a chargeback through a bank without contacting Platform support first is a violation of this Policy.

7.2. In case of unjustified chargeback, the account may be blocked, losses may be recovered, and information may be provided to relevant services.

7.3. The Platform is not responsible for bank/payment-system chargeback decisions.

8. TAXES

8.1. Sellers are fully responsible for declaring income, paying applicable taxes, and complying with tax laws in their jurisdiction.

8.2. Buyers may be required to pay taxes (VAT, sales tax, etc.) depending on jurisdiction.

8.3. The Platform does not provide tax advice. Contact a tax advisor.

8.4. The Platform may be required to withhold taxes under applicable law.

9. PAYMENT SECURITY

9.1. All payments are protected with SSL/TLS encryption.

9.2. The Platform does not store full bank card details.

9.3. We use fraud detection systems.

9.4. In case of suspicious activity, we may request additional verification, delay/cancel a transaction, or block an account.

10. LIMITATION OF LIABILITY

10.1. The Platform is NOT liable for payment provider errors, bank transfer delays, bank-side charges, exchange rate differences, user account blocks by banks, or losses from unauthorized account access.

10.2. Maximum Platform liability is limited to the commission amount of the disputed transaction.

11. POLICY CHANGES

11.1. The Platform reserves the right to modify this Policy.

11.2. Users will be notified of material changes [30] days in advance.

11.3. Continued use of the Platform means acceptance of updates.